Contact information
Contact Information
Whether you have a question about our products, your order, or just want to say hello, we’re here to help. Reach out to us through any of the following channels:
Email Support
We aim to respond to all inquiries within 24-48 hours (Monday to Friday).
Service Hours
Monday – Friday: 09:00 – 17:00 (ET)
Saturday & Sunday: Closed
All times are Eastern Time (Canada).
Administrative Office
Cozie Lounge
2210 Bank Street 1034
Ottawa, ON K1V 1J5
Canada
⚠️ Important Return Notice:
The administrative address listed above is not a return address. Please do not send items to this location. To initiate a return, contact us via email first to receive the correct shipping instructions and warehouse address.