At Cozie Lounge (cozie-lounge-shop.com), we are committed to providing a reliable and efficient shipping experience for our customers in Canada. Please review our shipping guidelines below.

1. Delivery Timelines

2. Tracking Your Order

Once your package has been dispatched, you will receive a Shipping Confirmation email containing your unique tracking link. This allows you to monitor your delivery progress in real-time as it travels to your doorstep.

3. Important Delivery Notes

• Address Accuracy: Customers are responsible for providing correct shipping details. We are not liable for items delivered to an incorrect address provided by the buyer.
• Delays: While we strive to meet all estimated timelines, delivery may occasionally be affected by factors outside our control (e.g., extreme weather, carrier disruptions, or remote location logistics).
• Unclaimed Packages: If a package is returned to us because it was unclaimed or the address was incomplete, additional shipping charges may apply for reshipment.

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